- Free choice of carrier and service
- Dashboard and document management
- Claims and returns processing
- Support via phone, chat and email
- Customs representation
- Quick label creation
International shipping for business customers – predictable and scalable
Shipping, customs, documents and carriers in one clear process: Paket International helps companies to handle international shipments more efficiently and to automate recurring work steps.
- Attractive business shipping conditions
- Personal contact
- DDP, Customs & Import Duties
- Integrations and automation
Which model suits your company?
Start flexibly with Silver or use Gold and Platinum for additional benefits for regular and more automated international shipping processes.
- All services from Silver
- Payment on account
- Personal Contact
- Support with customer communication
- Support with customs communication
- Suitable for regular shipping
- All Gold and Silver awards
- Zero-click automation
- Individual shipping conditions
- Guarantee on calculated DDP costs
- Automated process logic
- Personalized support
More than just low shipping prices
Efficient international shipping is achieved when tariffs, carriers, customs, documents and support are not organized separately.
Business conditions
Compare available services and take advantage of bundled shipping rates for national and international shipments.
Flexible carrier selection
Choose the right carrier based on target market, shipment details, transit time and desired service.
Customs fees in advance
Calculate import duties early and control whether the shipment is handled via DDP or DAP.
Document Management
Prepare commercial invoice, pro forma, CN22/CN23 and other documents from structured shipping data.
Automated processes
Recurring decisions regarding carrier, service, and customs strategy can be translated into process rules.
Personalized support
Experienced contacts are available for more complex shipping and customs questions.
DDP: Making total costs transparent before delivery
Unexpected customs duties and import costs are a frequent source of friction in international orders. A DDP (Delivered Duty Paid) strategy allows relevant charges to be factored in before delivery.
Shipping, customs and taxes can be taken into account before the shipment is processed.
Recipients are not only confronted with unexpected import costs upon delivery.
The Platinum model includes a guarantee on the DDP costs calculated during the shipping process.
From order to delivery
The goal is a seamless process that utilizes existing data and automates recurring decisions.
Data transfer
Use recipient, item, values, weights and customs data from the existing system.
Apply rules
Determine the carrier, service, DDP/DAP and required documents to suit the shipping case.
generate shipping
Generate labels, shipping documents and tracking information from a structured process.
Restore status
The tracking number and available status data are transferred back to the shop, ERP, or other connected systems.
Business customer shipping directly to shop, ERP or WMS
International shipping processes become particularly efficient when order data does not have to be manually transferred multiple times.
Through integrations and API connections, shipping data, customs information, labels and tracking can be linked to existing systems.
International business customer shipping suitable for sales
D2C, B2C and classic B2B export place different demands on checkout, shipping, customs and documentation.
Direct to consumer
Transparent shipping costs and import duties are an integral part of the customer experience. DDP can reduce surprises for the recipient.
Scalable online retail
For larger order quantities, the focus is on automated carrier selection, fast label creation and stable shipping processes.
Shipping & Export
For B2B shipments, complete export documents, traceable customs processes and predictable procedures are particularly important.
Further optimize business customer shipping
In-depth study of specific areas related to shipping, automation, customs, and total international costs.
FAQ about international shipping for business customers
Answers regarding customer models, DDP, customs, automation and international shipping processes.
What are the differences between silver, gold, and platinum?
Silver represents the flexible standard. Gold adds features such as payment by invoice and personal support. Platinum expands the model to include zero-click automation, customized terms, and a DDP cost guarantee.
Can business customers use DDP?
Yes. DDP can be used to cover import duties on the sender's side and offer the recipient a more transparent delivery without unexpected charges.
What does the DDP cost guarantee mean for Platinum?
In the Platinum model, the guarantee on the DDP costs calculated during the shipping process is one of the extended benefits.
Which systems can be connected?
Among other things, various shop, ERP, and e-commerce systems can be integrated. API solutions are also available for individual requirements.
What shipping documents might be required?
Depending on the shipping case, documents such as a commercial invoice, pro forma invoice, CN22/CN23 or export documents such as an ABD may be relevant.
Can carrier selection be automated?
Recurring shipping decisions can be translated into rule-based processes based on criteria such as destination country, weight, service, or customs strategy.
Are there personal contacts?
The level of personal support depends on the specific business customer model. Gold and Platinum include enhanced personal support.
Is Paket International also suitable for B2B exports?
Yes. Especially with B2B exports, shipping, export documents, customs clearance and tracking can be bundled into a structured process.
Silver, gold or platinum – which model suits you best?
Together, shipping volumes, target markets, customs requirements and desired level of automation can be considered in order to select the appropriate model.