Unclear total costs before purchase
The product price is visible, but any import duties remain unknown until delivery.
International e-commerce
Shipping costs and Import duties at checkout costs easily
Show your international customers, even before they buy, what shipping costs, customs duties, taxes, and other import fees may apply. Paket International integrates the calculation with your checkout, shipping, and customs logic – for transparent total costs instead of unexpected charges upon delivery.
- ✓ Display shipping costs and available carriers at checkout
- ✓ Automatically calculate customs duties, taxes and import duties.
- ✓ Manage DDP and DAP processes to suit the target country
- ✓ Connect your shop, ERP system or your own systems via plugins and API.
Transparent final prices
Show costs before you buy
DDP & DAP
Control delivery terms flexibly
API & Plugins
Connect checkout and shipping directly
Shipping & Customs
A continuous international process
The invisible checkout costs
International orders often fail due to a lack of cost transparency.
International customers want to know the actual cost of an order before purchasing. If shipping costs, customs duties, or import taxes only become visible after the order has been placed or upon delivery, this creates uncertainty, leads to inquiries, and results in unnecessary processing costs.
Additional demands on the recipient
Customs duties, import taxes or handling fees can lead to surprises for the customer afterwards.
More inquiries and refusals to accept delivery
Unclear costs increase the need for explanation and can negatively impact the international customer experience.
Shipping and customs are handled separately.
Shop selection, carrier selection, customs calculation and document creation are processed in different systems.
Checkout transparency
An international final price that your customers understand
The checkout solution combines product data, destination country, order value, shipping service, and customs information. This allows relevant cost components to be taken into account right at the point of purchase.
Present total costs early on
In addition to the product price, display shipping costs, possible customs duties, import taxes and other relevant cost components during the ordering process.
Greater certainty when making a purchase decision
A transparent final price creates trust and can reduce uncertainty in international orders.
Combining checkout and shipping processes
Transfer order and product data for carrier selection, label creation, customs clearance, documents and tracking.
Calculation logic
This is how import duties are calculated at checkout.
The calculation is not based on a flat shipping fee. Relevant order, product, origin, and destination data are combined to apply an appropriate international cost and shipping logic.
Enter order data
The merchandise value, product, quantity, weight and destination country are taken from the checkout.
Assign customs data
Product description, HS code and country of origin are factored into the calculation and shipping preparation.
calculate costs
Shipping rates, customs duties, taxes and any other import costs will be calculated for the order.
Update checkout
Suitable shipping options and calculated total costs are provided during the ordering process.
Required product data
Accurate checkout costs begin with clean product data.
The more complete the product and order data, the more reliably international shipping options and potential import costs can be assigned.
- ✓ Product description: Clear and understandable description of the product.
- ✓ Customs tariff number: Appropriate HS code or commodity code.
- ✓ Value of goods: Realistic value of each order item.
- ✓ Country of origin: Country where the goods were manufactured or substantially processed.
- ✓ Weight and dimensions: Basis for carrier selection and shipping costs.
Data for checkout calculation
Order
Value of goods, quantity and currency
Product
Description and HS code
Origin
Country of origin and shipping
Recipients
Destination country and postal code
Packages
Weight and dimensions
Shipping logic
Carrier, Service and Incoterm
Missing or inaccurate product data can lead to limited cost calculations or incorrect selection of shipping options.
Delivery
DDP or DAP: Who pays the import duties?
The chosen delivery term influences whether potential import costs are already factored into the checkout or incurred later by the recipient. Which option makes sense depends on the market, product, shipping service, and business model.
DDP
With Delivered Duty Paid, the shipper covers the agreed import costs. This allows relevant duties to be factored into the pricing and checkout process.
- Costs can be included before shipping.
- No unexpected tax demands in the planned DDP process
- Suitable for transparent international final prices
- Useful for many direct-to-consumer processes
DAP
For Delivered at Place orders, import duties and taxes may be levied by the recipient. This should be clearly and understandably communicated at checkout.
- Recipient can cover import costs
- A lower initial checkout price is possible.
- Additional information needs of the customer
- Clear instructions are needed during the ordering process.
Checkout integrations
Integrate import duties directly into the shop and checkout.
The calculation logic can be implemented via existing shop integrations or the International Shipping API It can be integrated into existing systems. This makes checkout, shipping order, documents and tracking a seamless process.
Shopify
International costs in Shopify checkout
Consider shipping options, carriers, transit times and import costs directly in the ordering process.
View Shopify integration ShopwareCalculate shipping and customs fees in Shopware
Provide international shipping options and information on potential import duties in the Shopware checkout and order process.
View Shopware integration WooCommerceInternational WooCommerce Checkout
Connect shipping rates, customs information, labels and tracking to the WooCommerce process.
View WooCommerce integration MagentoCheckout logic for Adobe Commerce
Mapping international shipping and customs processes for extensive product catalogs and complex shop structures.
View Magento integration APIIntegrate your own checkout solution
Integrate shipping costs, import duties, labels, documents and tracking into individual shops or portals.
Learn about the shipping API All systemsConnecting shop, ERP and WMS
Discover supported integrations and possibilities for individual system landscapes.
View all integrations
Applications
For online shops that want to grow internationally
An integrated import duty calculation is particularly valuable when international orders are to be processed regularly, automatically and with clear total costs.
Direct-to-consumer brands
Deliver directly to international customers and clearly display shipping and import costs before purchase.
Shops with third-country markets
Prepare sales to the USA, Switzerland, the United Kingdom, Canada or other non-EU markets in a structured manner.
Shops with many product groups
Consider different types of goods, origins, HS codes and shipping rules on a product-specific basis.
Retailers with multiple parcel services
Select carrier, transit time, price and delivery conditions to match the destination country and order value.
High-volume shipper with high order volume
Systematically automate recurring calculation, labeling, documenting, and tracking processes.
Retailers with mixed customer groups
Consider different checkout, invoicing and delivery processes for business and private customers.
Before and after integration
Checkout without blind flights when dealing with international costs
An integrated calculation doesn't just change how the price is displayed. It directly links the purchase decision with the subsequent shipping and customs process.
Area
Without integration
With International Package
Shipping costs
Often maintained either as a general service or manually
Calculated according to order and destination country
Import duties
Visible to customers only later
Calculable already at checkout
Carrier selection
Rigid shipping method
Controllable by country, price and duration
customs data
After ordering, it will be added
Taken from product and order data
shipping process
Separate systems and manual handovers
Checkout, labels, documents and tracking combined
Further solutions
Automate checkout, shipping and customs together
Supplement your import duty calculation with multi-carrier shipping, customs documents, total DDP costs, and direct system integrations.
Frequently asked questions
Questions about import duties at checkout
Answers regarding calculation, integration, DDP, product data and international checkout processes.
Can import duties be calculated directly at checkout?
Yes. Shipping costs and any applicable import duties can be calculated based on order, product, origin, and destination data and integrated into the checkout process. The specific display depends on the shop system and the chosen integration.
Which costs can be displayed at checkout?
Depending on the destination country and shipping configuration, the total cost may include the value of the goods, shipping costs, customs duties, import taxes and other relevant cost components.
What data is needed for the calculation?
Typically, the destination country, value of goods, product description, customs tariff number, country of origin, weight, dimensions and the desired shipping or delivery logic are required.
What is the difference between DDP and DAP?
With DDP, the sender covers the agreed import costs, allowing them to be included in the checkout and shipping process. With DAP, import duties are generally the responsibility of the recipient.
Can multiple shipping providers be offered at checkout?
Yes. About the Multi-carrier shipping software Available services from various carriers can be selected and displayed according to destination country, price, duration, weight or other rules.
Which shop systems can be connected?
Paket International offers solutions for various shop, ERP, and WMS systems. These include Shopify, Shopware, WooCommerce, and custom integrations via [platform name missing]. Shipping API .
Are labels and customs documents also created after the order is placed?
The checkout calculation can be linked to the subsequent shipping process. This allows order data to be reused for shipping labels, commercial invoices, customs documents, and tracking information.
Is the calculation suitable for both B2B and B2C orders?
In principle, both B2B and B2C processes can be mapped. The specific shipping, tax, and customs configuration should be adapted to the customer group, destination country, and business model.
Make total international costs visible at checkout.
Connect your online shop with shipping costs, import duties, DDP logic, carrier selection, labels, documents and tracking – via a seamless international process.