eBay provides information about international sales to the USA.

This is what retailers should know now

With over 130 million active buyers, the USA is a popular destination for many. eBayFor retailers, one of the most important foreign markets is the US. But selling across borders to the United States is more than just printing a label. Customs regulations, shipping routes, return policies – and now new guidelines from eBay itself – make it clear: Anyone selling internationally needs to be well prepared.

What is the new eBay information about?

eBay is currently providing more information about the specifics of selling to the USA – including:

• Customs clearance and import tax regulations

• Labeling requirements (e.g. country of origin, product safety)

• Delays due to stricter customs controls

• Return policy in case of non-delivery

Even though much of this is not new, eBay makes it clear: Sellers should actively engage with the requirements of the US market – to avoid delivery problems, additional costs or even returns.

What does this mean for you as a retailer?

1. Clear & complete product information
Especially with technical products, clothing, or cosmetics, you must ensure that the information regarding material, origin, and safety complies with US regulations. eBay points out that missing or incorrect information can lead to complaints or returns. We are happy to assist you with the export documents.

2. Customs & Import: More than just CN22
For many shipments, the simple customs label (CN22) is no longer sufficient. US customs authorities require clear value declarations, correct HS codes, and ideally, a digital pre-declaration of the shipment. Incorrect or incomplete declarations often lead to rejection or delay.

3. Proof of shipment & tracking
A traceable shipping route including tracking is mandatory. Should problems arise (e.g., the customer claims the package never arrived), a missing tracking link can lead to refunds – even if you shipped everything correctly.

4. Prepare return processes
Many retailers don't consider returns when shipping internationally – but a simple returns process is crucial, especially for US customers. Otherwise, you'll be stuck with return shipping costs, customs duties, or re-import taxes.

This is how worldwide shipping supports you

As a specialized shipping partner for international trade, we offer you worldwide shipping Not only affordable shipping rates to the USA, but also:

✅ Customs-compliant shipping documents & advice
✅ Trackable shipping solutions (incl. USPS, UPS, DHL, FedEx)
✅ Address verification & validation before shipping
✅ Return solutions from abroad (e.g., from the USA to Germany)
✅ Integration with marketplaces & shop systems for automation