Send a package to Bosnia and Herzegovina
Compare shipping offers for Sarajevo, Banja Luka and Mostar
A package to Bosnia and Herzegovina usually reaches its destination by land. The proximity to Germany allows for short transport routes. Nevertheless, every shipment passes through a customs border.
- Compare parcel, express and freight offers directly
- Use short land connections to Southeast Europe
- Find services for Sarajevo, Mostar and Banja Luka
- Take into account 17 percent import VAT.
- Check preferential origin and EUR.1 in good time.
- Enter the full five-digit postal code
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Send directly to Bosnia and Herzegovina
Good preparation speeds up border clearance. Therefore, check the value of the goods, their origin, and the recipient's details before booking.
Clearly identify the goods:
Describe the material, function, and product type. Also include the customs tariff number, value, and country of origin.
Proof of customs advantage:
Shipping from Germany is not sufficient. Only proven preferential origin allows for the agreed customs rate.
Keep recipients reachable:
Please provide your phone number and email address. This will allow the carrier to quickly resolve any outstanding import questions.
Shipping from
17.45 €
Delivery in
5-12 days
Guaranteed total cost for Platinum customers
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for international orders
DDP / DAP
directly controllable
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More transparency
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“We have automated our international shipping with the Billbee connection from Paket International and save several hours every day – especially with customs issues.”
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Important information about customs and import duties
Why DDP can be useful in Bosnia and Herzegovina
With a confirmed DDP service, the sender covers the agreed import costs. This allows the recipient to plan their delivery more reliably.
DDP is particularly suitable for:
- Online orders with a fixed final price
- Spare parts for running machines
- Warranty and replacement deliveries
- Project-based goods with a fixed budget
- regular B2B shipments
Imports can trigger customs duties, 17 percent VAT, and clearance fees. Depending on the goods, excise taxes or inspection costs may also apply. DDP (Delivered Duty Paid) can bundle these items transparently.
However, not every carrier supports this delivery term. Furthermore, imports often require a legally authorized recipient or importer. DDP does not replace product approval.
With DAP (Delivered at Place), the recipient usually pays the local duties. Therefore, inform them before shipping. Otherwise, delays or refusal of acceptance may occur.
The Incoterms Distribute costs and risks between the contracting parties. Further information can be found on our page about... customs clearance.
Customs duties for parcel shipments to Bosnia and Herzegovina
The customs duty rate depends on the Bosnian customs tariff number. The standard rates for many goods are 5, 10, or 15 percent. Other items may vary.
The customs base regularly takes into account:
- Invoice value of the goods
- Transport costs up to the point of import
- Insurance costs
- Packaging and incidental costs
- required value surcharges
A clear and concise invoice is the starting point. In case of doubt, customs may request additional proof of payment. If a receipt is missing, they can use comparable values.
Customs benefits for goods originating in the EU
The trade agreement between the EU and Bosnia and Herzegovina allows for preferential tariffs. As a result, many goods originating in Bosnia and Herzegovina can enter the country duty-free or at a lower cost.
For this to apply, the product must comply with the applicable rules of origin. A German seller or shipping location alone is not sufficient. The manufacturing process and the materials used are decisive.
Proof of origin can be provided in particular by an EUR.1 certificate or a valid declaration of origin. The appropriate option depends on the value of the goods, the exporter, and the applicable rule of origin.
Check the classification and rules of origin in the EU portal. Access2MarketsOur overview also shows important Export documents.
Value Added Tax on Imports
Bosnia and Herzegovina levies a uniform value added tax rate of 17 percentThe local term is PDV. In English, the tax is called VAT.
The tax base includes more than just the price of the goods. The following items can be included:
- Determined customs value
- actual import duty incurred
- Excise duties, if applicable
- Packaging and commission costs
- Transport and insurance
- further costs to the relevant destination
Therefore, 17 percent of the invoice value rarely corresponds to the total import tax burden. Customs duties are added to the tax base first, if applicable.
Even goods eligible for preferential treatment remain subject to VAT in principle. A customs duty of zero therefore does not automatically mean duty-free import.
The Indirect Tax Authority names the rate and the components of the tax base.
Special customs regulations for Bosnia and Herzegovina
The Uprava za direktno oporezivanje (UINO) administers customs duties, value added tax, and excise taxes nationwide. This ensures a common national customs framework.
Coordinate import with the recipient
For business shipments, the recipient should provide their import information. Often, a local customs agent handles the formal declaration.
Clarify the following before departure:
- full company name and address
- Tax or registration number
- responsible contact person
- designated customs office
- required import permits
- DDP or DAP responsibility
- Payment method for local taxes
Compile all documents
Depending on the shipment, the following documents may be required:
- Commercial or pro forma invoice
- Packing list for multiple types of goods
- CMR consignment note or air waybill
- Proof of freight and insurance
- EUR.1 or declaration of origin
- Purchase and payment receipt
- Import license or specialist permit
- Power of attorney for the customs agent
The guide explains the difference between Commercial invoice and pro forma invoiceFor larger German exports, a Export accompanying document be necessary.
Correctly classifying duty-free allowances in postal traffic
For certain postal items up to 300 Convertible Mark Import exemptions apply. Exceptions include alcohol, perfume, and tobacco.
Private gifts have their own limits. Occasional private sending can be up to 90 Convertible Mark It must be a benefit. It must remain free of charge and non-commercial.
These rules do not apply universally to every courier or commercial shipment. The shipping route, recipient, frequency, and contents determine their applicability.
UINO explains both cases in its overview. Customs exemptions in postal traffic.
Check controlled products in advance
Foodstuffs and animal or plant products may be subject to border controls. ALMBiH is relevant for pharmaceuticals and medical devices. Technical goods must also meet applicable market requirements.
Check with the relevant authority before shipping. Subsequent approval often results in storage costs.
Parcel shipping from Germany to Bosnia and Herzegovina
The Shipping from Germany to Bosnia and Herzegovina It frequently uses European road networks. This makes the destination suitable for parcels, pallets and general cargo.
Paket International compares available offers based on your information. Enter your pickup location, destination address, dimensions, and weight precisely. Then select the price and service that best suits your needs.
Sarajevo, Banja Luka, Tuzla, and Mostar have good connections. For smaller towns, regional connections may take longer. Therefore, the postal code should be correct when calculating costs.
Goods shipments pass through Bosnian customs after transiting the EU. The invoice, HS code, and origin must match. Furthermore, the recipient needs clear information about any potential costs.
This preparation allows for a Send a package to Bosnia and Herzegovina, without leaving key import issues unanswered.
Common problems with shipping to Bosnia and Herzegovina
Delays often arise from minor inconsistencies. Unclear values or a lack of proof of origin are particularly critical.
Typical errors are:
- The invoice contains only a general collective term.
- HS code and product text describe different goods.
- The value of the goods or the currency is missing.
- Transportation costs remain untraceable.
- A preferential tariff is included in the calculation without any supporting documentation.
- The EUR.1 certificate contains incorrect information.
- The invoice and packing list mention different quantities.
- The recipient is unaware of his import obligations.
- A required professional permit is missing.
- The address uses an incorrect postal code.
- Phone number or email address is missing.
- DDP is shown on the invoice, even though the service only supports DAP.
- Batteries do not appear in the product data.
- A postage-free allowance is incorrectly applied to commercial goods.
Therefore, check all details before purchasing the labels. Also, coordinate the import process with the recipient.
If you have any questions, please provide your invoice, proof of payment, and product data sheet. Keep these documents readily available digitally. This will expedite the response from the carrier or customs agent.
Typical goods for shipping to Bosnia and Herzegovina
The short distance makes it ideal for spare parts and production supplies. Even smaller quantities of merchandise can be sent by parcel in a planned manner.
Examples of frequently relevant program content include:
- Machine and plant components
- Tools and workshop equipment
- Electrical components and switching systems
- Measurement, testing and control technology
- Pumps, valves and seals
- Vehicle and commercial vehicle parts
- Furniture fittings and metal goods
- Computer and network components
- Solar and energy technology
- Packaging and production technology
- Medical supplies and laboratory equipment
- Textiles, samples and merchandise
Some products require additional documentation. This applies, for example, to food, plants, animal products, and pharmaceuticals. Radio equipment and chemicals may also be subject to special controls.
Write the product description in English or Bosnian. Include the product type, material, intended use, and model. Terms like "parts" or "samples" are too vague.
Check the following beforehand: prohibited and restricted itemsDevices with batteries also require correct Information on lithium batteries.
Shipping information: Bosnia and Herzegovina
Shipping methods to Bosnia and Herzegovina
Several shipping methods are available for this destination. The choice depends on time constraints, size, and type of goods.
Express Shipping
Express shipping is suitable for urgent spare parts, documents, and samples. The service usually offers close tracking. In addition, the carrier often actively assists with customs issues.
Our page explains further advantages. international express shipping.
Standard package
Standard packages are suitable for goods that can be planned in advance and are not subject to time constraints. The costs are usually lower than for express delivery. However, the delivery time is longer.
In the destination country, one of several postal operators can handle the final leg of the journey. The destination region therefore influences tracking and delivery.
Road freight transport
General cargo and pallets often reach Bosnia and Herzegovina by truck. This option is suitable for regular B2B deliveries. It also allows for flexible shipment sizes.
Airfreight
Air freight offers an alternative for heavy, time-sensitive goods. Onward transport is by road after customs clearance. For small packages, express shipping is often the simpler option.
| Shipping method | Suitable for | Advantage | Planning point |
|---|---|---|---|
| Express | Documents, samples, spare parts | high speed | Customs documents available immediately |
| Standard package | less urgent goods | lower base price | longer orientation period |
| General cargo by truck | Cardboard boxes and pallets | good European connections | Border and groupage transit time |
| Airfreight | heavy express shipments | short main runtime | Airport handling and onward transport |
For larger shipments, the following is also worthwhile: Pallet shipping.
Transport routes to Bosnia and Herzegovina
Most shipments from Germany travel by land. The route often leads through Austria, Slovenia, and Croatia.
Parcel and truck traffic via Croatia
Croatia is the final EU stage for many shipments. At the border, the goods enter the Bosnian customs territory. Afterwards, regional hubs distribute the goods.
Northern destinations like Banja Luka or Bihać have different access routes than Sarajevo. Mostar, on the other hand, is conveniently located on the north-south corridor Vc.
This corridor connects Budapest, Croatia, Sarajevo and Mostar with the port of Ploče. Therefore, it also plays an important role in international freight.
Air route via Sarajevo
Express and air freight shipments can use Sarajevo International Airport. From there, there are road connections to the capital region and other parts of the country.
Banja Luka, Tuzla, and Mostar also have international airports. However, the actual cargo route depends on the service provider's network.
Sea freight via Ploče
Heavy imported goods often enter the region via the Croatian port of Ploče. From there, they travel along Corridor Vc to Bosnia and Herzegovina.
This solution is suitable for machinery, containers, and large quantities of goods. However, port clearance, transit, and border formalities increase the overall delivery time.
Regional delivery
Large cities can usually be served regularly. Mountainous regions and small communities, on the other hand, require more time. In winter, weather and road conditions can affect the delivery time.
Therefore, please allow extra time. A current phone number will also make final delivery coordination easier.
Import duties in Bosnia and Herzegovina
The shipping price does not automatically include all import costs. Depending on the goods, several duties and fees may apply.
Possible components include:
- product-dependent import duty
- 17 percent VAT
- Excise tax on selected goods
- Customs agent and presentation fees
- Testing or approval fees
- Storage costs due to missing documents
- Recalculation of the customs value
- Return shipping costs in case of failed import
A valid proof of preferential origin can reduce customs duties. However, value-added tax (VAT) generally remains payable. Furthermore, expert audits may incur additional costs.
Excise taxes apply to alcohol, tobacco, coffee, and certain beverages, among other things. Petroleum products are also subject to special regulations. Such goods require individual assessment.
With DAP, the recipient usually bears the import costs. A confirmed DDP service shifts the agreed costs to the sender.
Online retailers can Import duties are calculated at checkout.However, the final decision remains with the responsible authority.
Shipping costs to Bosnia and Herzegovina
The Shipping costs to Bosnia and Herzegovina The price depends on the package details and service. The destination also affects the price.
Important price factors include:
- actual weight
- Length, width and height
- Volumetric weight
- Standard or express service
- Package, pallet or general cargo
- Pickup and delivery region
- Fuel and security surcharges
- transport insurance
- Dangerous goods or lithium batteries
- Customs service and document handling
For large, lightweight boxes, volumetric weight is often a key factor. Compact packaging can therefore reduce shipping costs and improve stability.
Pallets often benefit from short European road routes. For small urgent shipments, however, express shipping can be more economical. Compare both options using actual dimensions.
Additional customs duties, taxes, and local clearance fees may apply. Include these items in the total price to ensure predictable delivery for both parties.
Shipping to Bosnia and Herzegovina for online shops
Bosnia and Herzegovina is close to the EU market. Nevertheless, orders are considered exports from the EU. The checkout process should clearly reflect this difference.
Please maintain the following data for each item:
- understandable product description
- HS code
- Selling price and customs value
- Country of manufacture and origin
- Material and intended use
- Quantity and individual weight
- possible preferential eligibility
- Notice regarding batteries or hazardous materials
- required import permit
This information is used to generate invoices and customs data. This reduces the risk of errors in recurring orders.
A postage-free allowance should not be included in every checkout without verification. Courier route, contents, and commercial nature can all affect the assessment. Therefore, display any applicable fees with caution.
DDP offers customers a predictable total price. DAP, on the other hand, is simpler but can trigger additional charges. The best choice depends on the carrier and the product range.
Our Shop and system integrations Shipping data is transferred automatically. For individual processes, the following is also available: API of Paket International ready.
Special considerations for shipping to Bosnia and Herzegovina
The national customs administration applies throughout the country. However, several regional postal delivery companies operate in the country. This affects the final leg of the journey.
Three postal operators in the destination country
The Universal Postal Union names three designated operators:
- JP BH Post Office Sarajevo
- Croatian Post Office Mostar
- Poste Srpske Banja Luka
The destination determines the responsible partner. Therefore, tracking after handover may vary. Notification and collection also follow regional procedures.
Properly structure the address
A complete address includes:
- First and last name or company name
- Street and house number
- Address supplement, if required
- five-digit postal code
- Place in capital letters
- Country in German and English spelling
- phone number and email address
Use Latin letters and Arabic numerals. A correct example is "71000 SARAJEVO". Verify the postal code directly with the recipient.
DHL lists for Bosnia and Herzegovina This is exactly the right format. Contact details also facilitate delivery instructions and customs inquiries.
Choose languages wisely
English is suitable for international shipping documents. Bosnian, Croatian, or Serbian terms can be helpful as well. However, avoid contradictory translations.
The product description should contain the same information in all documents. The same applies to quantities, weights, and values.
Shipping service provider for Bosnia and Herzegovina
Several parcel and express delivery services serve the country. Road haulage companies are also an option for pallets.
DHL Parcel International
DHL Parcel International Suitable for packages that can be scheduled in advance. DHL currently estimates a delivery time of 8 to 12 working days.
There is a weight limit of 30 kilograms for international packages. Customs inspection and the destination region can still extend the delivery time.
DHL Express
DHL Express Bosnia and Herzegovina Offers fast door-to-door solutions. The service is particularly suitable for urgent documents and spare parts.
UPS
UPS Bosnia Transports international parcels and business shipments. Tracking and customs contact support the recipient during import.
FedEx
FedEx Bosnia and Herzegovina Offers express and economy options. Specific availability depends on route, weight, and destination address.
Freight forwarders and postal partners
For pallets or general cargo, European road freight forwarders offer suitable solutions. Within the postal network, depending on the region, BH Pošta, Hrvatska pošta Mostar, or Pošte Srpske handles the shipments.
Compare before booking:
- Price and duration orientation
- Dimensional and weight limits
- Tracking to the destination address
- Support with import
- DDP or DAP availability
- insurance and liability
- Delivery in rural areas
- Acceptance of batteries or hazardous goods
- possible return shipping costs
Paket International displays suitable services based on your information. This ensures the comparison remains tailored to your specific shipment.
Frequently Asked Questions about Shipping
How can I send a package to Bosnia and Herzegovina?
Enter the pickup address, destination, dimensions, and weight in the shipping comparison tool. Then select Standard or Express. Customs documents are also required for goods.
Our shipping cost calculator will calculate the exact price for you.
Does Bosnia and Herzegovina belong to the EU?
No. The country is neither a member of the EU nor part of the EU customs territory. Therefore, every shipment of goods from Germany requires an export declaration.
How long does it take to ship the package?
Delivery time depends on the carrier, service, and destination. DHL estimates 8 to 12 business days for standard parcels. Border clearance and regional delivery may take longer.
What customs documents do I need?
The basis is a commercial or pro forma invoice. Depending on the shipment, a packing list, export accompanying document, and proof of preferential origin may also be required. Inspected goods require further permits.
What is the VAT rate for imports?
The standard rate is 17 percent. The calculation may include customs duties, transport, insurance, and other costs. Therefore, the price of the goods alone is not sufficient.
What customs duties apply?
For many goods, standard rates are 5, 10, or 15 percent. The exact tariff number determines the rate. A valid preferential origin certificate can reduce the rate.
When does a EUR.1 coin help?
An EUR.1 certificate proves the preferential origin of goods. This allows the importer to claim a more favorable customs duty. However, the goods must meet the rules of origin.
Is shipping from Germany sufficient as proof of origin?
No. Country of dispatch and preferential origin are different things. What matters are the manufacturing process, processing, and raw materials used.
Is there a duty-free allowance for small packages?
Certain postal items valued at up to 300 Convertible Marks may be eligible for preferential treatment. A separate 90-Mark rule applies to private gifts. The requirements and exceptions must be fully met.
Can I send a gift?
Yes, provided the content and quantity do not appear commercial. The gift still requires a precise description and a realistic value. The tax benefit applies only under strict conditions.
Is DDP possible to Bosnia and Herzegovina?
This depends on the carrier, product, and import situation. DDP can make customs and taxes more predictable for the recipient. Have the scope of services confirmed in advance.
What should the recipient address look like?
Include the street address, house number, five-digit postal code, and city. Add your phone number and email address. Write the destination country in capital letters.
Which language is suitable for the invoice?
English is well-suited for international broadcasts. Bosnian is also suitable as a supplement. A clear and consistent description remains essential.
Can I ship lithium batteries?
This depends on the battery type, capacity, and packaging. Carrier-specific limits also apply. Therefore, specify batteries when booking.
Can I track the broadcast?
Most parcel and express services offer tracking. For postal shipments, the regional carrier can change, which can result in brief pauses in the tracking status.
