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Send a package to Cambodia

Compare shipping prices and prepare for customs clearance safely

Do you want to send a package to Cambodia? With Paket International, you can compare suitable shipping offers directly online. You can see prices, delivery times, and services at a glance. For goods, you will need complete customs information. The destination also affects the delivery time. Phnom Penh and other metropolitan areas usually have better connections than remote provinces.

  • Compare package prices clearly
  • Select standard and express services
  • Prepare shipping directly online
  • Track shipment status digitally
  • Packages to Phnom Penh
  • Shipping to Siem Reap
  • Shipments to Battambang
  • Deliveries to Sihanoukville
Calculate shipping and customs costs in seconds
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Send well-prepared in three steps

These points facilitate transport, customs clearance and delivery:

Select the appropriate shipping offer

Compare the duration, price, and scope of services. Take the exact destination into account.

Provide customs information in English

Describe each item precisely. Also state the HS code, value, quantity, and origin.

Record recipient data completely

Please use the six-digit postal code. Also include your telephone number and email address.

Request contact

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DDP / DAP

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Carrier selection

including price & duration

More transparency

for dealers & customers

“We have automated our international shipping with the Billbee connection from Paket International and save several hours every day – especially with customs issues.”

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Important information about customs and import duties

Why DDP can be useful when shipping to Cambodia

DDP creates clear cost relationships. The sender bears the agreed import costs. This means the recipient ideally doesn't have to pay anything extra upon import.

DDP is particularly suitable if:

  • Customers expect a fixed total price
  • An online shop wants to avoid surprises
  • Regular B2B deliveries are due
  • High return shipping costs are a risk.
  • the recipient has no customs routine

However, DDP requires a thorough pre-screening. The service provider must offer the service. Furthermore, import regulations often require a registered importer.

A DDP booking does not replace a license. It also does not replace mandatory product release. Therefore, clarify the goods, HS code, and importer before shipping.

Our overview of the Incoterms explains DDP, DAP and other delivery terms.

Customs fees for shipments to Cambodia

Cambodia is outside the EU customs territory. Therefore, shipments of goods from Germany require complete customs documentation. This also applies to gifts and free samples.

The customs duty depends primarily on:

  • HS code of the goods
  • Customs value
  • Product type and material
  • Country of manufacture and origin
  • Usage
  • possible import permit

The Cambodian customs tariff includes several duty rates. Common rates are 0, 7, 15, or 35 percent. The specific HS code determines the applicable rate.

Shipping from Germany does not automatically create a customs advantage. Furthermore, a German sender does not necessarily mean the goods originate in Germany.

For sales, you need a commercial invoice. For gifts or free samples, a pro forma invoice is often sufficient. However, each item still requires a verifiable customs value.

Further information is available from Paket International regarding customs clearance and to Export documents.

Value added tax on imports to Cambodia

The standard Cambodian VAT rate is 10 percentInternationally, this is known as VAT. The tax can also be levied on imported goods.

The calculation is not based solely on the selling price. Transport and insurance costs can increase the customs value. Import duties and special excise taxes may also be included.

Therefore, total import costs often exceed ten percent. The responsible customs office determines the final amount.

Some products are exempt or have special rules. Always check for such exceptions using the HS code.

Special customs regulations in Cambodia

All imported and exported goods generally require a customs declaration. This applies regardless of any potential duty exemptions. The importer plays a crucial role in this process.

The following information should be available for processing:

  • Commercial or pro forma invoice
  • English product description
  • HS code for each item
  • Value of goods and currency
  • Quantity and weight
  • Country of manufacture and origin
  • Transport and insurance costs
  • Recipient and importer data
  • Packing list for multiple packages
  • required permits

Cambodia maintains lists of prohibited and restricted goods. Depending on the product, importing it requires a license, permit, or certificate.

Special attention is required for:

  • Medicines and medical devices
  • food and beverages
  • Animals, plants and CITES goods
  • Chemicals and pesticides
  • Radio and telecommunications technology
  • used vehicles, tires and batteries
  • Weapons and security-related products
  • Goods with protected trademark rights

Right-hand drive vehicles, certain thin plastic bags, and used tires are subject to special prohibitions. Used batteries and accumulators may also be affected. Have such goods inspected in writing beforehand.

Easily plan parcel shipping to Cambodia online

At the Shipping to Cambodia More than just weight and package dimensions matter. Customs value, type of goods, and recipient's address also influence the process. Therefore, thorough preparation is essential.

With Paket International, you can compare available parcel and express shipping options. This helps you find a solution for documents, gifts, or business goods.

You also need to create an invoice for goods. Our help article explains the difference between Commercial invoice and pro forma invoice.

Shipping costs

Common problems with shipping to Cambodia

Incomplete data quickly leads to queries. Furthermore, approvals or recipient contacts may be missing. This delays the release process.

Typical errors are:

  • The product description remains inaccurate.
  • The HS code is missing or incorrect.
  • The country of origin is missing from the invoice.
  • The customs value seems too low.
  • A gift has a value of zero euros.
  • The six-digit postal code is missing.
  • The address is missing the province or district.
  • Phone number and email address are missing.
  • The recipient does not know the import costs.
  • Product approval has not been granted.
  • Batteries are missing from the shipping information.
  • The invoice and package contents do not match.

Therefore, check each item individually. Also, coordinate commercial shipments with the Cambodian importer.

Frequently shipped goods to Cambodia

Both private and business packages arrive in Cambodia. They often contain spare parts, textiles, or technical products. Documents and personal belongings are also common.

Typical items shipped include:

  • Clothing, shoes and accessories
  • Machine and vehicle parts
  • Tools and small equipment
  • Computer and electronics accessories
  • Books and business documents
  • Household items and decoration
  • Product samples and promotional materials
  • Gifts and personal items

Some goods require additional documentation. These include medicines, food, plants, and animal products. Special rules also apply to radio equipment, chemicals, and used goods.

Also, check the batteries before each booking. Our guide explains how. Shipping of lithium batteriesFurther restrictions can be found at prohibited items.

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Shipping information: Cambodia

Shipping methods to Cambodia

Several shipping options are available for Cambodia. Urgency, size, and contents determine the most suitable solution.

Express Shipping

Express shipping is suitable for urgent documents and spare parts. High-value business goods also benefit from shorter transit times. However, customs clearance may still take additional days.

More information can be found on our page about international express shipping.

Standard parcel shipping

Standard shipping is suitable for less urgent packages. DHL estimates delivery times to Cambodia at 8 to 13 business days. Temporary variations are possible.

Airfreight

Air freight is suitable for heavy or time-critical B2B shipments. These include pallets, spare parts, and technical equipment. The import details must be finalized before departure.

Sea Freight

Sea freight is suitable for machinery, pallets, and larger quantities of goods. Transport takes longer, but the cost per unit often decreases for heavy loads.

Pallet shipping

Pallets make transporting multiple packages easier. They also protect heavy goods. You can find suitable offers at Pallet shipping.

Transport routes for shipping to Cambodia

Packages and express shipments usually arrive in Cambodia by plane. Large commercial shipments often travel by ship. Regional land routes also play a role in onward transport.

Air route via Phnom Penh

Air freight often goes via Phnom Penh. Upon arrival, customs inspection and local delivery take place. Shipments to Siem Reap can also be transported via regional air links.

Sea route via Sihanoukville

Sihanoukville boasts Cambodia's most important deep-sea port. It serves as a central gateway for containers and larger cargo, which are then transported onward by road.

River and land transport

Phnom Penh also has an inland port on the Mekong River system. Cargo can therefore arrive via regional waterways. Border connections with Thailand, Laos, and Vietnam complete the network.

Delivery within the country

Phnom Penh, Siem Reap, and larger provincial cities are usually easily accessible. Rural areas, however, take longer. Sometimes a local partner handles the final leg of the journey.

A mobile phone number greatly facilitates delivery. The driver can use it to coordinate directions and handover.

Import duties when shipping to Cambodia

In addition to shipping costs, various import fees may apply. The exact breakdown depends on the goods and the shipping process.

Possible costs include:

  • product-dependent import duty
  • 10 percent VAT
  • special tax on selected goods
  • Customs clearance fees
  • Costs of a customs agent
  • Examination and approval fees
  • Storage costs in case of delays
  • local delivery charges

The customs value typically includes the value of the goods, freight, and insurance. The appropriate customs duty rate is then applied. Additional taxes can increase the VAT calculation basis.

With DAP, the recipient usually pays. With DDP, the sender covers the agreed costs. Therefore, carefully review the scope of services.

Cost of a package to Cambodia

The exact shipping price is determined by the shipment details. Weight, dimensions, and service level, in particular, influence the final price. The destination also plays a role.

Important price factors include:

  • actual weight
  • calculated volumetric weight
  • Length, width and height
  • Shipping method and delivery time
  • Pickup and destination address
  • transport insurance
  • Fuel surcharges
  • remote delivery areas
  • special handling
  • Dangerous goods or batteries

Large, lightweight packages often result in a high volumetric weight. Therefore, use a sturdy and compact cardboard box.

Import duties may be added to the shipping costs. Storage or handling fees may also apply. Therefore, compare the expected total costs.

Shipping to Cambodia for online shops

Online retailers need reliable product data. This allows them to create invoices and customs information more quickly. At the same time, customers receive clearer information.

The following data should be available for each item:

  • exact English name
  • HS code
  • Selling price and customs value
  • Quantity and individual weight
  • Country of Manufacture
  • Material and intended use
  • Information on batteries
  • possible import restrictions

Clearly communicate DAP

With DAP (Delivered at Place), the customer is usually responsible for customs duties and taxes. Display this information before purchase. Otherwise, you risk inquiries and refused delivery.

Use DDP in a controlled manner

DDP (Delivered Duty Paid) allows for a single total price at checkout. For this to work, the retailer needs a suitable shipping partner. The importer issue also needs to be resolved.

Our guide explains Import duties at checkout.

Connecting processes

An interface transfers article and recipient data directly, reducing manual effort. Learn more at Shipping integration and API.

Special considerations for shipping to Cambodia

Cambodia has been using six-digit postal codes for several years. The Universal Postal Union places the code to the right of the place or province name.

An example of an urban address looks like this:

Mr. Ken Vireak
100E0 Street 118
PHNOM PENH 120209
CAMBODIA

Write the address left-aligned. Use Latin letters and Arabic numerals. DHL also requires English information in the customs declaration.

Please include the following information if possible:

  • full name
  • House and street number
  • town or municipality
  • District and province
  • six-digit postal code
  • Mobile phone number
  • Email address
  • Company and contact person

The Cambodian address system can be very detailed locally. Therefore, providing information about Sangkat, Khan, Khum, or Srok is helpful. The recipient should confirm their spelling.

Shipping service provider for Cambodia

Parcel, express, and freight providers serve Cambodia. The specific selection depends on weight, contents, and destination postal code.

DHL Parcel International

DHL offers parcel and package delivery to Cambodia. According to country information, the standard delivery time is 8 to 13 business days. Depending on the product, packages are available with tracking and basic insurance.

DHL only accepts English for the customs declaration. Special dimensions and surcharges apply to bulky goods. Additional insurance is not available for this destination country.

DHL Express

DHL Express is suitable for time-critical shipments, including contracts, samples, and spare parts. Complete customs information remains crucial even with express shipping.

UPS

UPS offers international courier services to suitable addresses. Service and transit time depend on postal code, weight, and type of goods.

FedEx

FedEx transports documents, packages, and freight shipments. Check for potential area surcharges and product restrictions beforehand.

Cambodia Post

Cambodia Post may handle the delivery of postal packages. Tracking information may be temporarily suspended during a partner handover.

Freight forwarding companies

Freight forwarders organize air, sea, and land transport. They are suitable for pallets and large quantities of goods. They often also coordinate a local customs agent.

Compare the following points:

  • Price and surcharges
  • runtime orientation
  • permissible dimensions
  • Weight limits
  • Tracking scope
  • insurance and liability
  • Customs support
  • Delivery to provinces
  • DDP or DAP availability
  • Return options

Frequently Asked Questions about Shipping

How can I send a package to Cambodia?

Enter the pickup address, delivery address, dimensions, and weight. Then compare suitable offers. For goods, you will also need complete customs information.

How long does shipping to Cambodia take?

DHL estimates 8 to 13 business days for standard shipments. Express services can be faster. Customs inspections and remote destinations sometimes extend the delivery time.

What customs documents do I need?

You will usually need a commercial or pro forma invoice. This should include a description of the goods, HS code, value, quantity, weight, and origin.

In which language do I fill out the customs declaration?

Use English. DHL lists English as an acceptable language for Cambodia. A clear description also facilitates verification.

What is the value-added tax (VAT) rate in Cambodia?

The standard VAT rate is 10 percent. Transport costs and customs duties can increase the taxable amount.

What is the import duty?

The rate depends on the HS code. Common tariff levels are 0, 7, 15, or 35 percent. The customs office makes the final decision.

Is there a general duty-free allowance?

Don't rely on a general duty-free allowance. Goods generally require a customs declaration. Have the duties checked for your specific case.

Can I send a gift to Cambodia?

Yes, provided the content is permissible. However, please provide a detailed description and a realistic value.

Am I allowed to send food?

Food items may require permits or health certificates. Perishable products are often unsuitable for regular parcel shipping. Check import regulations in advance.

Can I send medication?

Medications are often subject to strict regulations. The recipient may need a permit. Coordinate the shipment with the supplier and the relevant authorities.

Can a smartphone be included in the package?

Smartphones contain lithium batteries. Therefore, special packaging and shipping rules apply. The shipping provider must accept the specific model.

How do I write the address correctly?

Place the six-digit postal code to the right of the city. Use Latin script. Also include your telephone number and email address.

Can I ship DDP to Cambodia?

This depends on the supplier, the product, and the importer. Have DDP verified before booking. Product approvals are still required.

Who pays the import duties under DAP?

With DAP (Delivered at Place), the recipient usually bears the import costs. Therefore, inform them before shipping.

Can I send you verfolgen?

Many parcel and express delivery services include tracking. New status updates may appear later after the package has been handed over to a partner.

What happens if a shipment cannot be delivered?

Depending on the prior instructions, the shipment will be returned or abandoned. This may result in costs or loss of goods. Therefore, please check the recipient details carefully.

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Contact us now!

+49 (0) 341 -249 691 84