Send package to Mayotte
Easily plan and reliably process shipments to Mayotte
Do you want to send a package to Mayotte? This French archipelago in the Indian Ocean presents a special case for international shipping. Mayotte is politically part of France and within the customs territory of the European Union. However, special tax rules apply.
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Start your parcel shipment to Mayotte well prepared
Although Mayotte is a French overseas territory, special tax regulations apply to shipments. Therefore, companies should prepare their shipments more carefully than for standard parcel deliveries within the EU.
Select the appropriate shipping method
Compare available standard, economy, and express solutions based on weight, dimensions, and desired delivery time.
Provide complete product data
A precise description of the goods, their value, the country of origin and, if applicable, the customs tariff number will facilitate the processing of the shipment.
Check all requirements before shipping
Mayotte does not have a regular French VAT. However, special local taxes such as the so-called Octroi de Mer may apply.
Shipping from
47.98 €
Delivery in
5-30 days
Guaranteed total cost for Platinum customers
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for international orders
DDP / DAP
directly controllable
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including price & duration
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for dealers & customers
“We have automated our international shipping with the Billbee connection from Paket International and save several hours every day – especially with customs issues.”
Besler-Scharf – DLA Proficiency Tests
Important information about customs and import duties
DAP or DDP to Mayotte: Transparent regulation of import costs
Although Mayotte belongs to France, it should be clarified before any business shipment who will bear any import costs and customs clearance.
For DAP The seller organizes the transport to the agreed destination.
Any local import duties and customs clearance costs are generally borne by the recipient.
This can include, in particular:
- Octroi de Mer
- Regional Sea Octroi de Mer
- Carrier's handling fees
- possibly customs broker fees
- further goods-dependent duties
For DDP However, the agreed import costs will be borne by the sender, provided that the chosen carrier and the specific shipping procedure allow for this.
This can offer a significant advantage, especially for B2C and online shop shipments.
The recipient knows their total costs at the time of purchase and is preferably not confronted with additional fees only during delivery.
Before making a DDP offer, at least the following should be checked:
- cart value
- Customs tariff number
- Origin
- Octroi-de-Mer set
- regional Octroi de Mer
- Carrier fees
- Import and clearance process
A Landed Cost Calculation This helps to consider shipping and import costs together as early as possible.
Are there customs fees for shipments to Mayotte?
A distinction must be made here between customs duties and local import taxes.
Mayotte is part of the customs territory of the European Union.
Therefore, for Union goods that are properly shipped from Germany to Mayotte, a classic third-country import duty does not automatically arise.
Nevertheless, goods movements to Mayotte are subject to special tax treatment.
During import, the following may be particularly problematic:
- Octroi de Mer
- Regional Sea Octroi de Mer
become relevant.
The amount depends on the specific type of goods and their tariff classification.
Blanket statements like "Shipping within France = no import duties" are therefore incorrect for Mayotte.
The value of the goods also plays an important role in determining local taxes.
You can find more information at Calculate customs value correctly.
What is the VAT rate in Mayotte?
No regular French VAT is currently levied in Mayotte.
The French TVA is there:
not applicable.
However, this does not mean that goods can be imported without taxation.
Instead of a classic VAT, the following local taxes may apply in particular:
- Octroi de Mer
- Regional Sea Octroi de Mer
According to French customs information, the regular regional Octroi de Mer can be up to 2,5 percent.
The rates of the actual Octroi de Mer, on the other hand, depend on the specific commodity.
Therefore, when calculating costs, a flat VAT rate should not simply be applied to the value of the goods.
VAT on Mayotte: currently 0% or not applicable
Why does Mayotte need import formalities despite being an EU member?
Mayotte has an unusual tax status.
Since 2014, the area has been entirely part of the customs territory of the European Union.
At the same time, however, Mayotte is exempt from the EU's VAT and excise duty area.
For the movement of goods between Germany and Mayotte, this means:
EU customs law – special tax territory.
For tax purposes, goods shipments from Germany are therefore treated like imports to Mayotte.
An import declaration may be required for commercial goods.
The French customs administration specifies the submission of an import declaration to the relevant customs office for this purpose.
For shippers, this means above all:
- Submit complete product data
- Enter the correct customs tariff number
- Provide verifiable proof of the value of the goods.
- Document the origin of the goods
- Record recipient data completely
The better this data is prepared digitally, the lower the risk of unnecessary queries during processing.
For more information, see Paperless trade in international shipping.
Why does Mayotte need import formalities despite being an EU member?
Mayotte has an unusual tax status.
Since 2014, the area has been entirely part of the customs territory of the European Union.
At the same time, however, Mayotte is exempt from the EU's VAT and excise duty area.
For the movement of goods between Germany and Mayotte, this means:
EU customs law – special tax territory.
For tax purposes, goods shipments from Germany are therefore treated like imports to Mayotte.
An import declaration may be required for commercial goods.
The French customs administration specifies the submission of an import declaration to the relevant customs office for this purpose.
For shippers, this means above all:
- Submit complete product data
- Enter the correct customs tariff number
- Provide verifiable proof of the value of the goods.
- Document the origin of the goods
- Record recipient data completely
The better this data is prepared digitally, the lower the risk of unnecessary queries during processing.
For more information, see Paperless trade in international shipping.
These errors are delaying shipments to Mayotte
In the case of Mayotte, a large part of the problems arises from the mistaken assumption that it is an ordinary French domestic destination.
Typical errors are:
- Treat Mayotte like mainland France
- Do not take Octroi de Mer into account
- missing or unclear product description
- The stated value of the goods cannot be verified.
- Customs tariff number is missing
- Do not specify origin
- A commercial or pro forma invoice is missing.
- Recipient phone number missing
- Import costs were not explained to the recipient.
Especially with online shop shipments, this last point quickly leads to problems.
If the customer only learns about additional local charges upon arrival of the package, this can lead to refusal of acceptance or returns.
Therefore, potential costs should be communicated as transparently as possible before shipping.
For regular shipping, standardized document processes can also be helpful.
You can find out more at Automate shipping documents and reduce errors.
What goods are shipped to Mayotte?
Mayotte is heavily dependent on the supply of goods from outside the island.
Therefore, a wide variety of goods can be relevant for business customers.
Typical B2B shipments include, for example:
- Machines and spare parts
- Tools
- Electrical Engineering
- IT and communication technology
- Measurement and testing technology
- medical devices and accessories
- car parts
- Household and electrical appliances
- Components and installation materials
- Online shop orders
Especially with technical goods, the correct tariff position should be determined before shipping.
The customs tariff number helps, among other things, to clearly classify the goods and to check possible duties.
You can find out more at Determine the correct customs tariff number.
Shipping information: Mayotte
Standard, express, or freight to Mayotte
The most suitable shipping method depends primarily on the size, weight, and urgency of the shipment.
Standard package
For smaller and non-time-critical goods, a classic parcel service can be used.
However, the processing times can be comparatively long.
DHL currently gives a delivery time of more than 30 working days for Mayotte as a guideline.
Express Shipping
For spare parts, technical components, or urgently needed goods, an express service is often more practical.
Before booking, you should check which carrier serves the specific destination.
Freight shipping
For pallets, machinery or larger quantities of goods, air and sea freight solutions are suitable.
For more information, please visit international freight shipping.
How do goods get to Mayotte?
Mayotte is located several thousand kilometers from Europe.
Accordingly, transport does not take place via direct European land transport.
Parcel and express shipments are usually transported via international air freight networks.
Various European and regional transshipment points can be used.
An important access point for air freight is the airport:
Dzaoudzi-Pamandzi.
For larger quantities of goods, the port of: also plays a role
Longoni
an important role.
This means that both air and sea freight routes are available for the transport of goods.
Which option makes sense depends on several factors, including:
- Weight
- Volume
- Type of goods
- Delivery time
- Destination location
For large and less time-critical shipments, sea freight can be more economical.
For urgent spare parts, however, air or express freight is usually more suitable.
What import costs might be incurred in Mayotte?
Mayotte has its own system of local import duties.
Particularly relevant are:
- Octroi de Mer
- Regional Sea Octroi de Mer
- Possibly further product-specific charges
- Carrier handling fees
- possibly customs broker fees
A standard French VAT is not currently levied in Mayotte.
The amount of the Octroi de Mer is not the same for all goods.
Therefore, the respective tariff position must be considered.
The value of the goods also plays an important role in determining the duties.
For B2B and B2C shipments, it should therefore be clarified in advance whether the sender or the recipient will bear these costs.
How much does a package to Mayotte cost?
The shipping price depends in particular on the following factors:
- Weight
- Dimensions
- Volumetric weight
- Carrier
- Shipping service
- destination
- Type of goods
- Additional Services
Due to the geographical location, additional remote area or similar carrier surcharges may apply.
UPS also treats Mayotte as a shipping destination outside the regular EU structure, adding a surcharge for certain international services.
For lightweight but large-volume boxes, the volumetric weight can also determine the shipping price.
We explain how this value is created below. Understanding and calculating volumetric weight.
The specific shipping price should therefore always be calculated based on the actual shipment data.
Online shopping to Mayotte: Explain additional costs at checkout
Mayotte is particularly interesting for online retailers because customers often expect delivery from France or the EU.
However, they are not always aware of the special tax rules.
Additional costs may arise during shipping, besides the price of the goods and transport:
- Octroi de Mer
- regional Octroi de Mer
- Handling fees
- additional product-dependent costs
These costs should be communicated before the order is finalized, if possible.
Under DAP (Delivered on Postage and Delivery), the recipient generally bears the agreed import costs.
In contrast, with a suitable DDP model, the costs can already be covered by the dealer.
For online shops, this improves price transparency and reduces unpleasant surprises during delivery.
For more information, please visit Display shipping and import costs at checkout.
Mayotte is in France – but still a special case when it comes to shipping.
The most important special feature of Mayotte is its tax status.
Politically, the island belongs to France.
Mayotte also belongs to the European Union in terms of customs law.
However, different rules apply to value added tax and excise taxes.
This results in shipping processes from Germany that are more reminiscent of shipping to a third country.
This combination makes Mayotte particularly in need of explanation:
- EU customs territory
- not an EU VAT area
- No French VAT
- Octroi de Mer
- Regional Sea Octroi de Mer
- tax import formalities
Anyone who prepares shipments to Mayotte in the same way as a package to France risks unnecessary inquiries and delays.
For business customers, it is worthwhile to fully check the product data and any applicable taxes before booking.
Which carrier is suitable for Mayotte?
Several international parcel, express and freight providers are available for Mayotte.
Depending on the shipping profile, offers from, among others, the following may be available:
- DHL
- DHL Express
- UPS
- FedEx
- further international logistics partners
be eligible.
However, not every carrier offers the same service for every postal code.
Delivery times, surcharges, and maximum package sizes can also vary significantly.
Therefore, at least the following criteria should be considered when making a comparison:
- Shipping price
- Runtime
- Tracking
- Check-in service
- Insurance
- Weight limits
- maximum package dimensions
- Remote area surcharges
Especially because of the long transit times of traditional parcel services, an express service can be useful for time-critical B2B shipments.
Frequently Asked Questions about Shipping
Does Mayotte belong to the European Union?
Yes. Mayotte is a French overseas department and part of the customs territory of the European Union. However, it is not part of the EU VAT and excise duty area.
Do I need customs documents for a package to Mayotte?
For shipments to Mayotte, complete goods and import information is required due to the special tax status. This includes, in particular, a description of the goods, their value, the customs tariff number, their origin, and the recipient's details. Depending on the shipment, a commercial or pro forma invoice and other documents may also be required.
Does French VAT apply in Mayotte?
No. French VAT is not currently applied to Mayotte. Instead, local import duties such as the Octroi de Mer and the Octroi de Mer Régional may apply.
What is the Octroi de Mer?
The Octroi de Mer is a special tax levied in several French overseas territories. It can be imposed on goods imported into Mayotte. The specific rate depends, among other things, on the type of goods.
What is the Octroi de Mer rate on Mayotte?
There is no uniform rate for all goods. The rate depends on the specific product group and tariff classification. Therefore, the exact rate should be checked based on the goods and their customs tariff number.
How long does it take for a package to arrive in Mayotte?
Delivery time depends on the shipping provider and the chosen service. DHL currently estimates a delivery time of more than 30 business days for its standard product. Express shipments can be significantly faster.
Can I send a package to Mayotte via express delivery?
Yes, international express services are available depending on the sender and recipient addresses. Before booking, you should check which carrier serves your specific destination on Mayotte.
Is Mayotte a third country?
No. Mayotte belongs to France and is part of the customs territory of the European Union. However, for VAT and excise duties, Mayotte is considered a third territory. Therefore, special import formalities must be observed when shipping goods.
Are there import duties when shipping from Germany to Mayotte?
Mayotte is part of the EU customs territory. Therefore, standard third-country customs duties do not automatically apply to goods that are in compliance with EU regulations. However, local import duties such as the Octroi de Mer and the Octroi de Mer Régional may be levied.
Can I ship DDP to Mayotte?
This may be possible depending on the carrier and shipping method. In this case, the shipper covers the agreed import costs. Before accepting a DDP offer, Octroi de Mer, regional duties, the value of the goods, and any applicable carrier fees should be carefully calculated.
What language should the product description be in?
DHL currently lists English and French as acceptable languages for customs declarations for Mayotte. The goods description should be as specific as possible and clearly identify the material, product type, and intended use.
Which locations on Mayotte are supplied?
Depending on the carrier, shipments are possible to destinations including Mamoudzou, Dzaoudzi, Pamandzi, Koungou, Longoni, and other locations on Mayotte. Availability and transit times should be checked using the specific postal code.
