Send privately without unpleasant surprises – keep costs, customs and delivery under control.
Whether it's a parcel within Germany, a gift abroad, or a shipment to a third country: the biggest uncertainty in shipping is unclear costs, customs issues, and a lack of transparency. This is precisely where we come in – with clear information before shipping.
- Easily compare prices
- Up to 80% cheaper than booking directly
- Full service including customs and import duties
- All costs visible in advance
10.000+
Shipments / Month
220+
Countries worldwide
< 2 seconds
per label
Up to 80%
günstiger
Clear shipping costs
visible before shipping
Customs explained in simple terms
no form chaos
Compare shipping options
Price & duration in focus
Tracking & Transparency
Track the shipment at any time
"So far, I've only had good experiences." International shipping is reliable and hassle-free. Customer service is quick to respond to any questions and very friendly. The process is efficient, and the prices are transparent. International shipping should be a breeze. Highly recommended!
Tine Blur
Simply compare
Select shipping options based on destination country, weight, transit time and price.
No customs concerns
For international shipments, the required information and documents are clearly presented.
Program in focus
Tracking helps to understand the status of the shipment and reduce uncertainty.
Our Partners
National shipping for private customers
When shipping within Germany, price, delivery time, package size, and shipment tracking are usually the main considerations. The process is significantly simpler than shipping to third countries because no traditional customs documents are required.
Package within Germany
Suitable for gifts, private sales, returns, or larger shipments with tracking.
Check price and size
Dimensions and weight determine which shipping option makes sense and what costs will be incurred.
Use tracking
Shipment tracking provides security, especially for valuable or important shipments.
Typical questions – and how we can answer them
Many private customers are unsure about shipping: What will the package actually cost? Will it arrive? What happens at customs? What documents do I need? A good shipping solution should answer precisely these questions before shipping.
What will my package actually cost in the end?
You can see shipping costs in advance and compare suitable options. For shipments to third countries, clear customs information helps you better estimate additional costs.
Do I need customs documents?
Within Germany and often within the EU, the process is simpler. For shipments outside the EU, customs declarations, product descriptions, and documents become important.
What happens if something is missing or incorrect?
Missing information can lead to delays. Therefore, it is important to carefully specify the value of the goods, their contents, the recipient's address, and the reason for shipment. Should any information be missing or incorrect, we will contact you and work with you to find a solution.
Can I track my package?
Tracking makes shipments more traceable. You can check status information and better inform recipients. Our Shipping platform gives you a complete overview at all times.
Is international shipping complicated?
International shipping is more complex than domestic shipping, but it becomes significantly easier when we prepare shipping costs, customs information, and documents step by step. And all this at no extra cost.
International shipping for private customers
When shipping parcels abroad, additional questions arise depending on the destination country: EU or non-EU country? Gift or sale? Value of goods? Customs declaration? Clear information makes shipping significantly safer. Our system generates all the necessary documents securely and reliably.
EU shipping
For many private parcels within the EU, the process is simpler because no classic customs clearance is necessary, as is the case with third countries.
Shipping to third countries
For shipments outside the EU, the description of goods, value, recipient and customs information are particularly important.
Gifts & private shipments
Gifts also require clear information about their contents and value so that the shipment can be processed properly.
Sending privately doesn't mean you have to go through the process alone.
Uncertainty often arises, especially with the first international package. Therefore, it's crucial that shipping costs, tracking, customs information, and required documents are clearly explained – before the package is shipped.
Shipping nationally vs. internationally - what do I need to consider?
| Shipping case | What is important? | Typical uncertainty | What helps? |
|---|---|---|---|
| Germany | Dimensions, weight, tracking, delivery | What is the correct package size? | Compare shipping options and check package dimensions |
| Other EU countries | Delivery time, tracking, price, recipient address | How long does delivery take? | Choose shipping method based on delivery time and cost |
| Third country | Customs declarations, value of goods, documents, tracking | What do I need to declare to customs? | Clearly record content, value, and reason for shipment. |
| Gift | Contents, value, recipient country, reason for shipment | Does a gift have to be declared at customs? | We will help you find the answer with our intelligent system. |
This is how private parcel shipping works
1
Check shipment
Specify the destination country, dimensions, weight, and contents.
2
Choose an option
Compare price, duration and tracking.
3
Record information
Enter the address, the value of the goods, and customs information if required.
4
Send & track
Use the label, hand over the package and check the tracking.
FAQ: Sending a package privately
Can I, as a private individual, ship internationally?
Yes. Private customers can send packages nationally and internationally. However, for shipments outside the EU, additional information and customs documents are required.
What do I need to consider when sending a package abroad?
Important information includes the destination country, contents, value of goods, weight, dimensions, and correct recipient details. For shipments to third countries, customs information must also be provided.
Do I need customs information for gifts sent abroad?
Yes, gifts usually need to be described with their contents and value if they are sent to a third country.
How can I track my package?
Depending on the shipping method, you will receive a tracking number which allows you to track the status of the shipment.
How can I avoid problems with international shipping?
Please provide complete and accurate information regarding contents, value, weight, address, and reason for shipment. This will reduce delays and inquiries.