Bicycle pickup and international shipping. Shipping to third countries. Oversized packages. Automation.

Buycycle. Marketplace for bicycles in Europe and third countries.

buycycle is a global marketplace for bicycles. They particularly pride themselves on easy shipping.

Initial situation. Use of worldwide shipping software.

Buycycle arranges for bicycles to be picked up from private individuals within the EU and shipped internationally after a stopover in Germany. For this, Buycycle used a manually installed, locally implemented solution. The shipping process was not systematically monitored or tracked, as there was no interface to shipping providers or other systems. Consequently, there were repeated unsuccessful pickup attempts that were noticed too late. Some exports required export declarations, which had to be created in a lengthy manual process. Imports were also repeatedly delayed by customs issues (licenses for importing bicycles, etc.), resulting in dissatisfied customers.

How did you come up with the idea of ​​worldwide shipping?

Tim Hübner from Buycycle googled “International bicycle shipping” and came across worldwideThey stumbled upon the shipping issue. Some Buycycle customers had already had positive experiences with bicycle shipping from [the provider]. worldwideDone to send.

 

How can worldwide shipping help?

A quick, Automated handling of pickup and shipping were unbeatable arguments for worldwidesend. We quickly via our API to Buycycle's self-developed ERP system coupled to Import order data for pickup and shippingThis allowed Documents are automatically created with reference numbers and uniquely assigned to both the pickup and shipping processes. will be. At the same time, we have the Tracking information and labels are fed into the Buycycle ERP system., so that Buycycle could pass this information on to their customers. Since we now also had the bicycle data in the system, the creation process for the Export accompanying document automated and accelerated .

Also the Affordable shipping rates for bicycles to the US or Canada Buycycle has switched to worldwidesend moves. worldwideDue to strategic collaborations (since 2012), the company can access particularly favorable parcel and freight rates.

Our interface solution at a glance

• An Buycycle Customized zero-click solution running as a background process, integrated in the cloud
• Order data, consisting of pickup address, bicycle data, and shipping address, is imported from the ERP system and converted by us into pickup labels and shipping documents (labels, pro forma, ABD). This process allows for... Errors returned by our Carrier API are fixed in real time. .
• In case of an error (Address correctionA popup appears, in which a Buycycle employee is informed of the error and can correct it directly without having to change the shipment in the original system.Single point of failure)
• Our Shipping data and documents are returned to the Buycycle ERP system., in order to manage internal customer communication processes for Buycycle
• Daily closing lists will be filled out and printed

With whom does Buycycle ship and how many packages?

Primarily FedEx Economy Freight and UPS Express Saver or UPS Standard. We coordinate all pickups within the EU that are shipped via a central warehouse to third countries, usually the USA or Canada. We ship a double-digit number of bicycles daily.

The look into the future

We support Buycycle in its expansion into other countries and are developing shipping options with other carriers such as DHL Express. This helps worldwideshipping export expertise for Asia and Africa (since 2012) to evaluate and strategically assess new markets.